Privacy

Privacy notice

RoamFinch sells travel data plans. This notice describes the data the site stores to do that. It is the operator’s notice for this shop, not a notice from the mobile network.

What is stored

• AccountAn email address and a one-time sign-in link. The link is stored as a hash and expires in 20 minutes.
• OrderThe plan name, the price, the payment state, and the supplier order number. The card number is collected by Stripe, not by this site.
• InstallationThe eSIM activation string is encrypted before it is stored. The admin console does not show it.
• SupportThe email, subject, and message you send from the support page.
• UsageA snapshot of bytes used and bytes remaining, when the supplier reports them.

Who receives it

eSIM Access receives the package code and a transaction id so it can provision the plan. Stripe receives the amount, currency, and email so it can take payment. Mail is sent only for sign-in and for replies the operator chooses to send.

How long it stays

Orders and support messages stay until the operator deletes them. Sign-in links expire. You can ask, from the email on the account, for the stored email and support messages to be deleted after any unpaid order is closed. A delivered installation record is kept so the same plan can be shown again to the buyer.